FAQs

Green & Eco Living collaborates with speed ACS Courier, having the following delivery costs.

Deliveries within Greece:

  • Areas within Attica region
    For orders up to 2 kg, charge is 3 euros. For every extra kilo there is 1 euro charge.
  • Islands and areas outside Attica region
    For orders up to 2 kg, charge is 4 euros. For every extra kilo there is 1,5 euros charge.

Deliveries abroad:
We are doing our best to be able to include countries within the E.U. as well within our delivery network, in the near future.

For retail orders with charge 50 euros and above, you do not pay any delivery costs.

It is noted that before confirming your order, our system automatically informs you about the final delivery costs of your package.
In case of remote areas, ACS Courier will send you a message to retrieve your package from its nearest store.

At Green & Eco Living we believe that all deliveries of our products must be quick, efficient and safe.
It is our priority to send your package right after your payment is completed, while we give extra care to the packaging you are receiving in order to be fine and ecological (see question 3), proving in action the principles that our company stands for.
For areas within Attica region delivery time is 1-2 working days, for areas outside Attica region delivery time can be 2-4 working days, while for remote areas we estimate a handling-period of 5 working days.

Please note that you will be informed for your package delivery status via message by ACS Courier, while you can track your order through their website (https://www.acscourier.net/el/track-and-trace), by filling the voucher number that is sent to you by email.
During busy periods (promotions and campaigns, sale periods, July-August and Christmas), delivery time of your products may increase by 1-2 working days. It is our priority to ensure the delivery of your products, while we are at your disposal for any inquiries and clarifications.

Please read about our return policy here.

The delivery packaging of Green & Eco Living follows the same company principles that characterize our products, having made thorough research on the correlation of environmentally-friendly materials and safe product delivery.
After completing your order via our platform, you will receive your products within a kraft paper cardboard box, sealed with a paper water-activated tape of plant-based gum, filling of dried straw and a thank you note printed on ecological-recycled paper (read our blog here).
The full delivery packaging you are receiving is 100% recyclable and biodegradable.The delivery packaging of Green & Eco Living follows the same company principles that characterize our products, having made thorough research on the correlation of environmentally-friendly materials and safe product delivery.
After completing your order via our platform, you will receive your products within a kraft paper cardboard box, sealed with a paper water-activated tape of plant-based gum, filling of dried straw and a thank you note printed on ecological-recycled paper (read our blog here).
The full delivery packaging you are receiving is 100% recyclable and biodegradable.

The ideology of Green & Eco Living is to offer product solutions that are ecological and ethically-made, not being tested on animals.
The final choice of our products has been based on these qualities, studying each product from our collaborating companies separately, so that our proposals to you through our platform will be guaranteed and unquestionable towards their quality and ecological value.
Read more on the principles and ideology of Green & Eco Living on the following links About Us (here), blog (here) and blog (here).

We currently accept payments through Bank transactions:
You can proceed with your payment directly via deposit in our bank account.
You can also complete your purchase within the safe environment of our collaborating Bank.
Finally, we accept orders through the telephone or by email, for which we proceed with their delivery after receiving payment receipt in our email info@greenandeco.gr.
Please note we do not store your payment details and we never write your card details down if you call us and order over the phone.

Green & Eco Living makes wholesale collaborations with professionals and companies that wish so.
In case of interest for a wholesale agreement please contact us stating your request, your company info (COMPANY NAME, HEADQUARTERS, VAT NO and contact details), as well as the type of products that you trade, in our email info@greenandeco.gr.

Green & Eco Living offers the possibility for large retail orders to people and companies that wish so, proposing personalized offers according to the customer’s needs.

We want and support collaboration with influencers of the YouTube and the social media.
In case that you are interested to work with us, contact us in our email info@greenandeco.gr.

It is one of our company’s basic principles to choose collaboration only with companies and producers that do not perform and support animal testing.
We further do not choose products which incorporate animal ingredients (e.g. natural leather), but only selected animal products such as milk, honey and bee wax from selected producers.
All our products are accompanied with a detailed ingredient list, while we offer many vegan product proposals, working every day towards this direction for our platform.